Hello.

How can we help?

help?
For fast answers on your own, check out the answers on this page. Or get in touch.
Operational hours [Mon-Fri] - 9:30 to 6:30 pm (CST)

+1 877-274-6494

About

What is Bright Credit?

Is any security deposit required to get Bright Credit?

How is my personal information shared with partner banks and websites?

Why should I use Bright Credit instead of just paying more than the minimum payment on my credit cards?

Can I have more than one Bright Credit loan?

I have some issues or questions related to Bright Credit, what should I do?

How does Bright Credit work?

Are there any fees associated with Bright Credit, such as application fees, origination fees, or late fees?

How long does it take to pay off the Bright Credit loan?

How is a Bright Credit different from a debt settlement loan?

What is the typical process for getting Bright Credit?

Is Bright Credit a Revolving line of credit or an Installment loan?

What’s the difference between a Revolving Line of Credit and an Installment Loan?

What is a revolving line of credit?

Benefits and Usage

What can I use Bright Credit for?

What are the benefits of using Bright Credit?

Can I use Bright Credit to pay down credit card debts from multiple issuers?

Can I continue to use my credit cards or does Bright Credit make me close my credit cards once they are paid off?

Can I refinance multiple credit cards with Bright Credit?

Eligibility

What are the minimum requirements to apply for Bright Credit?

How can I get approved for Bright Credit?

Can I apply for Bright Credit if I have bad credit or a low credit score?

Is Bright Credit available in my state or region?

Application

Will checking rates affect my credit score?

Will Bright Credit affect my credit utilization ratio on my credit cards?

How much can I borrow through Bright Credit?

What would be my interest rate with Bright Credit?

Are Bright Credit’s interest rates fixed?

How do I apply for Bright Credit?

Why do you need my bank account information?

Why do you need my SSN?

What should I put as my income while applying for Bright Credit?

Can I apply via a joint application?

Where do you get my credit information?

How long does it take to get my application reviewed?

How will I know the status of my Bright Credit application?

Can I cancel my application?

What information do you need to verify my income?

What information do you need to verify my identity?

I filled out my application earlier. But I got an email from Bright stating that they need more information to process my application. Why do I have just 30 days to finish my application?

How can I send documents to Bright to help process my application?

I got an email from Bright asking me to lift the credit freeze from my account so that they can process my application. What does it mean and how can I do it?

I have some issues or questions related to my Bright Credit application, what should I do?

Why was my Bright Credit application declined?

Will my credit score be affected by the rejection of my application?

Can I re-apply for Bright Credit? How long do I have to wait before I can re-apply?

Are there any other options available for me to refinance my credit card debt?

My credit application was denied because of my credit report. What can I do?

What steps can I take to improve my chances of being approved for Bright Credit in the future?

I have some issues or questions related to the rejection of my Bright Credit application, what should I do?

Why weren’t you able to retrieve my credit report?

What is an Adverse Action Notice?

Is there a prepayment penalty for paying off the credit line early?

How is my credit limit determined and can it be increased?

How can my credit limit increase?

Will Bright conduct a hard inquiry on my profile if I decide to accept the offer for Bright Credit? Will it affect my credit score?

Disbursement

I have some issues or questions related to my Bright Credit disbursements, what should I do?

How long does it take to receive my funds after I am approved for Bright Credit?

How are the Bright Credit funds deposited?

Billing and Payments

I have some issues or questions related to my bills or payments, what should I do?

When will my Bill be generated? How will I know if my bill is generated?

How do I make repayments and what are the payment terms?

What is AutoPay?

How can I make payments to Bright Credit?

What happens if I miss a payment or am unable to make a payment?

Can I set up automatic payments to my Bright Credit?

Is setting up AutoPay on Bright Credit mandatory?

Can I stop or pause AutoPay?

Can I change the checking account linked to AutoPay?

What would be my monthly minimum payment?

Can I lower my monthly minimum payment?

What happens if I am late on my monthly payment?

Can I make additional payments towards Bright Credit, beyond the minimum monthly payment?

Credit Bureau Reporting

I have some issues or questions related to my credit reporting, what should I do?

Does Bright report to the credit bureaus?

How will the Bright Credit loan appear on my credit report?

Still can’t find what you're looking for?

We’re always happy to chat or get feedback.
Bright Money provides tools for tackling debt.