Subscription Negotiation Terms

1. Authorization and Limited Agency

By proceeding with the subscription negotiation feature, I agree to the terms outlined below and authorize Bright Capital Inc. (“Bright”) to act on my behalf to contact my service providers and negotiate better rates for selected services.

I provide Bright with my explicit consent and authorization to:

• Contact my service provider (the “Merchant”) as my limited agent solely for the purpose of negotiating and securing a lower rate or better terms on my behalf.
• Access and verify my account details with the Merchant using the information I provide, including but not limited to account holder name, addresses, phone numbers, account numbers, PINs, or other security credentials.
• Represent to the Merchant that they are the account holder, solely if necessary to perform the Subscription Negotiation.
• Consent to improvements in the quality of my service (e.g., increased speeds or data), provided that such improvements do not increase the cost of the service.

2. Service Changes and Contract Terms

• No Contract Extensions: Bright will not agree to extend the term of my contract with the Merchant (e.g., agreeing to a new 12 or 24-month commitment) without my explicit prior consent.
• Service Upgrades: If I direct Bright to negotiate an increase in the quality or features of my service (e.g., upgrading internet speed), I understand that the "Savings" will be calculated based on the difference between the negotiated rate and the applicable non-discounted rate the Merchant would have charged for those specific upgraded services.

3. Fees and Calculation of Savings

I acknowledge and agree that a Negotiation Fee will be charged only if Bright successfully saves me money. The applicable fee percentage will be disclosed to me at the time of the request.

• Recurring Savings: For monthly bill reductions, the fee is calculated as a percentage of the total monthly savings.
• Expiring Promotions: If Bright negotiates my bill immediately prior to the expiration of a discount or promotion, the Savings will be calculated by comparing the new negotiated rate against the standard rate the Merchant would have charged me had the discount expired naturally.
• One-Time Credits: For one-time credits applied to my account, the fee is calculated as a percentage of that specific credit amount.
• Exclusions: I understand that future price increases caused by one-time purchases, government fee changes, or unrequested service additions by the Merchant do not retroactively reduce the calculated Savings amount or the Negotiation Fee.
• The Negotiation Fee is non-refundable, except in the event of an error made during the negotiation by Bright or as required by applicable law.

4. Billing, Payment, and Collections

• Upfront Payment: The Negotiation Fee is considered earned upon successful negotiation.
• Verification Period: It is my responsibility to confirm that the negotiated savings appear on my Merchant’s next billing statement. I must notify Bright within thirty (30) days of the negotiation completion if the savings are not reflected.
• Deemed Validity: If I do not notify Bright of a dispute regarding the savings calculation or the fee amount within thirty (30) days of the invoice/charge date, the fee will be deemed accepted and valid, and I waive the right to dispute the charge thereafter.
• Collections: In the event I fail to pay any amounts when due, I agree that Bright may refer such matter to a collection agency or attorney. I agree to pay any and all costs Bright incurs as a result of such action, including reasonable attorneys’ fees and collection costs.

5. Cancellations and Credits

• Canceling the Request: I may cancel a negotiation request at any time before it is completed by contacting support.
• Canceling the Merchant Service: If I cancel the Merchant service for which Bright performed a negotiation (e.g., I disconnect my internet service) before the savings period ends:

1. I must notify Bright in writing no later than thirty (30) days after the service is canceled.
2. I must provide documentation showing the last date of service.
3. Upon verification, Bright will issue a pro-rata credit to my Bright account for the "unused" portion of the Negotiation Fee.

• Credit Terms: I understand that this credit is non-transferable and not redeemable for cash, but may be applied toward future Bright services or fees.

6. Limitation of Liability

Bright will not be held liable for any errors, delays, or failures in the negotiation process and/or technical issues caused by the Merchant, and/or because of user-provided information. I understand that negotiated savings generally take 1 to 2 billing cycles to reflect on my statement.

If I have any questions regarding these terms or the negotiation service, I can contact Bright at support@brightmoney.co.

Subscription Cancellation Terms

By proceeding with the subscription cancellation feature, I agree to the terms outlined below and authorize Bright Capital Inc. (“Bright”) to act on my behalf to access and cancel selected subscriptions.

Authorization and Security

• Access my account with the selected subscription provider (the “Merchant”) solely for the purpose of managing or canceling my subscription, without performing any actions beyond the scope of this authorization.
• Use automated tools, including AI agents, to perform necessary actions within my logged-in session to complete the cancellation.
• Operate strictly within the scope of the session, without retaining any persistent access or credentials to my Merchant accounts.
• If it is necessary for Bright’s agents to reach out to or represent to my service provider (Merchant) that they are the account holder, I consent to such representation solely in order to perform the Subscription Cancellation.

Limitation of Liability

Bright will not be held liable for any errors, delays, or failures in the cancellation process caused by the Merchant, technical issues, or user-provided information.

If I have any questions regarding these terms or the cancellation service, I can contact Bright at support@brightmoney.co.